Best for: Single event or simple ticket sales with a quick, professional launch.

• Website Setup: WordPress installed and configured with a clean, mobile-friendly layout.
• WooCommerce Setup: Store configuration, basic settings, checkout flow, and core pages.
• SBD Event Tickets Setup: Plugin install and configuration focused on ticket selling and QR scanning.
• Ticket Products: 1–2 ticket products (or a single product with a few variations), priced and tested.
• Core Pages: Home, Buy Tickets, FAQs, Contact, Privacy/Policy (3–5 pages total).
• Email Delivery: Ticket email delivery tested using your site’s default email setup.
• Basic Security: Admin security, basic firewall plugin, safe defaults.
• Basic Performance: Caching baseline and image optimization guidance.
• Handoff: Simple training notes: add ticket products, find orders, scan tickets.

Ideal if you want a working ticket site fast with minimal extras.

Best for: Most paid events that need a polished sales flow, reliable email delivery, and smoother operations.

• Everything in Launch, plus:
• Conversion-Focused Design: Strong homepage and ticket sales page designed to drive purchases.
• Ticket Product System: Multiple ticket tiers/variations (General, VIP, Early Bird, Discounts).
• Branded Email Delivery: SMTP setup and branded ticket email template for deliverability.
• Scanner/Check-in Page Setup: Dedicated check-in page for staff with a mobile-first layout.
• Staff Access Controls: Roles/permissions for check-in staff (no blanket admin access).
• Reporting Basics: Simple reporting view: orders vs checked-in status and export-ready workflow.
• SEO + Analytics: Title/meta setup, indexing basics, Analytics/Tag Manager hookup (if desired).
• Quality Checks: End-to-end testing: purchase → email → ticket view → scan → status update.

Best value for most clients and the package we recommend for ticketed events.

Best for: Recurring events, multi-date programs, complex rules, or venues that need a long-term ticketing system.

• Everything in Pro, plus:
• Custom Design Build: Custom styling or full design system aligned with your brand.
• Advanced Ticket Rules: Multi-day validation, time windows, ticket type restrictions, special gates.
• Refund/Voids Workflow: Refunds/partial refunds can auto-void tickets cleanly.
• Operational Dashboards: Detailed admin views for check-ins, attendance totals, exports.
• Performance Hardening: Staging environment, caching/CDN tuning, load testing guidance.
• Integrations: Optional CRM/email marketing, SMS, third-party tools, or custom API integrations.
• Training: Staff training session(s) and documented event-day procedures.

Choose this when ticketing is mission-critical and you want a system built for scale.

Care Plan — $149/month

• WordPress and plugin updates (scheduled)
• Backup monitoring
• Basic security checks
• General support (non-event-night urgency)

Ticket Ops Support — $299 to $499/month

• Everything in the Care Plan
• Priority ticketing support (email delivery, checkout issues, scanner troubleshooting)
• Event-week / event-day monitoring support options (as agreed)